eBiz Express FAQ

What is eBiz Express Online Cash Management?
eBiz Express Cash Management is our online cash management product that allows business clients 24-hour, real-time access to their accounts. Businesses can view account information, move funds, check transactions, plus initiate stop payments, wire transfers, and ACH transfers (additional agreements required for Premier ACH).

Who can access eBiz?
This service is available to any bank customer with a business account. Businesses can also grant full or limited use of the many eBiz features to employees.

How do I sign up for eBiz?
Contact the bank to learn how to sign-up for this service. We will work with you to establish the appropriate plan and service level for your individual business needs.

How do I get an access ID and password for eBiz?
You will be contacted with Access IDs and passwords once your enrollment application has been approved and your account setup is complete - normally a 3-5 day process.

What does "real-time" account information mean?
Unlike other financial institutions that update information in "batches" one or two times a day, eBiz is "real time." This means account balances and transactions are updated as soon as items are processed by the bank, delivering the most current information available.

How long is the transactional information available with eBiz?
You can access transactional information for your current statement cycle and previous statement cycle. You have up to 25 days after the last day of your previous statement to view and/or export the information.

Can I download my business account history into financial management software?
Yes, information from your checking, savings, and loan accounts can be downloaded to your computer, and then imported into selected software applications such as Microsoft® Excel, Money, Quicken and Quickbooks. Note that not all file formats are supported.

Can I transfer funds between my personal and business accounts?
For sole proprietors and single owners, transfers can be made between personal and business accounts. This feature is not available for government, public entity, or nonprofit accounts.

Can I approve the transfer of funds initiated by employees?
Yes. With eBiz you can define access levels and set transfers limits for each employee-user for all types of fund transfers including ACH and transfer of funds between designated accounts at the bank.

For further information, contact The Bank of Georgia at 770-631-9488.